Senior Network Engineer

The Senior Network Engineer will design, configure, and install routers, switches, firewalls, Access Points, and other network devices within BPL to ensure IT systems operate securely and reliably. They will collaborate with other teams to optimize network performance and protect the security and data of the network. The Senior Network Engineer will maintain BPL’s network infrastructure and handle advanced support issues. To ensure success, the Senior Network Engineer should possess extensive experience in designing and implementing enterprise networks, strong troubleshooting skills, and fundamental project management abilities. The Senior Network Engineer will report to the Network Operations Manager and collaborate with the networking team as a unified group, maintaining the network's stability and performance.

This is full-time, non-union, exempt position. The salary range for this position is $100,000 - $105,000.

Key Responsibilities

• Design and implement BPL’s IT networks, including LAN, WLAN, and WAN
• Develop Network diagrams and update system documentation.
• Install, configure, and troubleshoot network hardware and software.
• Monitor and diagnose performance, security, and integrity issues within the network infrastructure.
• Develop and implement network security measures.
• Conduct regular network performance testing.
• Identify and resolve issues with both local and cloud infrastructure.
• Address and resolve escalated network support issues.
• Generate network status reports.
• Recommend improvements to network capacity, performance, and scalability.
• Design, oversee, and test security measures such as disaster recovery plans and access authentication.
• Communicate clearly and effectively with other IT teams and staff as needed
• Serve as the department’s liaison with vendors and staff in acquiring, implementing, supporting, and maintaining network solutions.
• Ensure the network is always operational. Use various enterprise monitoring tools to review anomalies, bulletins, and alerts related to the enterprise network. Advise staff and clients on steps to mitigate security threats.
• Manage network security following best practices and security standard
• Conduct and participate in network security audits.
• Provide 24/7 on-call support for network issues, assessing severity and determining appropriate action.
• While performing this job, the employee must occasionally lift and/or move up to 50 lbs.

Required qualifications:

• Bachelor’s degree in computer science or related field preferred. An equivalent combination of education and experience that provides the applicant with the necessary knowledge, skills, and abilities to successfully perform the essential functions of the job will be considered.
• 5−6 years of Network infrastructure management and support in a complex multi-site enterprise environment.
• Previous work experience as a Network Engineer preferred
• Advanced Knowledge of
  • Network architecture and design & networking hardware and soft ware, including Cisco Routers, Switches, and Firewalls, Palo Alto and PepLink equipmen
  • Network operating systems, wireless, copper & fiber and cloud network
  • Communication and routing protocols, such as BGP, OSPF, EIGRP, as well as SIP
  • Access control and networking security
  • VPN and SD-WAN technologies​​​
• Familiarity with SAN, VMware infrastructure, Azure, AWS and VOIP solutions​​​
• Knowledge of coding languages, including Bash and Python
• Professionally certified in CCNP, CCDP, PCNSA or other relevant certifications a plus
• Industry certifications relevant to the role:  - CISSP/CISA, or CISM - ShoreTel/Mitel administration, VMWare related certification also preferred
• Proficiency with Ansible and Terraform or other automation tools
• Experience with network monitoring, diagnostics, and analysis tools such as SolarWinds and Plixer
• Excellent logical troubleshooting skills
• Analytical with high-level problem-solving and communication skills
• Ability to make quick decisions while working independently
• Valid (NY, CT. NJ, PA) driver’s license
• This position requires 24/7 availability to troubleshoot and resolve major network failures affecting access, telecom, security alarms, cameras, HVAC, and related systems.

Competencies:

• To succeed in this role, the individual should demonstrate the following skills:
• Excellent interpersonal skills
• Ability to collaborate with a diverse customer-focused organization, including team members, management, and integrators.
• Excellent organizational skills; capable of handling multiple tasks and priorities effectively
• Ability to work with minimal supervision
• Problem Solving - Recognizes and resolves issues promptly; Gathers and analyzes information effectively
• Technical Skills - Aims to consistently expand knowledge and skills, Shares expertise with others
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
• Oral Communication – Listens and gets clarification; Responds well to questions; Participate and engage in meetings
• Written Communication – Writes clearly and informatively; Able to read and interpret written information
• Teamwork – Gives and welcomes feedback
• Judgment – Shows willingness to make decisions; Demonstrates sound and accurate judgment; Supports and clearly explains reasoning for decisions; Involves appropriate people in the decision-making process; Makes timely decisions.
• Professionalism – Approaches others tactfully; reacts well under pressure; treats everyone with respect and consideration regardless of their status or position; takes responsibility for own actions; and follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote