Case Manager OWI

At Wisconsin Community Services (WCS), we don’t just offer services—we build hope. We provide a continuum of care and support to individuals navigating adversity, including substance use challenges, mental health needs, criminal justice involvement, and employment barriers. Through compassion, advocacy, and connection, we empower people to break cycles and create change—for themselves, their families, and their communities.

Case Manager - OWI - Waukesha County

Position Summary: This position provides pretrial case management of individuals with pending repeat intoxicated driving charges for the Circuit Courts of Waukesha County.

Essential Functions:
1. Monitor bail conditions of persons ordered by the Court into the Intoxicated Driver Intervention Program to include scheduling and providing weekly supervision in the office. 
2. Draft accurate and complete written reports to the court to include regular updates as well as non-compliance reports.
3. Conduct and record random drug testing on persons served across all Waukesha Court Service programs as required.
4. Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to: conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served, and staffing cases.
5. Maintain accurate records of persons served to include detailed documentation of all contacts, referrals made, and all pertinent information related to all pending cases.
6. Maintain on-going communication with treatment providers to assure compliance of persons served and open communications with counselors.
7. Rotate to provide drug and preliminary breath testing on weekends, specifically Saturdays from 7:00 am to 10:00 am, as required.
8. Assist with check-ins at the Waukesha County Victim Impact Panel once time per year.
9.  Assist with managing the lobby when coverage is needed.

Other Duties and Responsibilities: 
1. Maintain flexibility in schedule to include coverage in office as needed.
2. Attend and participate in staff meetings.
3. Other job-related duties as may be necessary to carry out the responsibilities of the position.
4. Appear in court and on the record as necessary.

WCS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.