Compliance Specialist
Job Notice
Date Posted: November 7, 2025
Position: Compliance Specialist
Starting range: $60,777.60/year
Job# 47-25
DEADLINE FOR APPLICATIONS: Open Until Filled
Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA’s mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.
Southwest Housing Compliance Corporation (SHCC) is looking for a detail-oriented and professional candidate to join our Compliance Department as a Compliance Specialist. SHCC has served the U.S. Department of Housing and Urban Development (HUD) as high-performing Contract Administrator for over 25 years. In this role, we are proud to serve over 800 properties in the states of Texas and Arkansas to ensure they provide healthy and safe housing and that rent subsidies are accurately calculated in accordance with HUD’s mission.
What you will do in this position:
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Compliance Reviews
- Conduct detailed Management and Occupancy Reviews (MORs) to assess property owner and agent compliance with HUD’s Housing Assistance Payment (HAP) contracts and other federal regulations.
- Evaluate resident files, rent calculations, and management operations to identify potential deficiencies and ensure adherence to HUD requirements.
- Travel to property locations approximately 25% of the time to complete on-site reviews and engage directly with property staff.
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Reporting & Documentation
- Prepare clear, comprehensive MOR reports that outline findings, discrepancies, and areas of noncompliance.
- Recommend corrective actions and provide reference to the applicable HUD handbooks, notices, or regulations.
- Maintain organized and accurate electronic documentation of all reports, correspondence, and owner/agent responses for audit and quality control purposes.
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Communication & Customer Service
- Serve as a professional and knowledgeable point of contact for Owners, Agents, and site staff throughout the review process.
- Provide constructive feedback and guidance to help partners understand and address compliance issues.
- Follow up via phone and email with timely, concise, and courteous communication to support successful resolution of findings.
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Data Management & Systems Oversight
- Enter and verify data accurately in SHCC and HUD systems to ensure records are complete and up to date.
- Track corrective actions and deadlines to support compliance with HUD performance standards.
- Identify and report potential trends or recurring issues that may inform future policy or training needs.
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Timeliness & Quality Assurance
- Meet all internal SHCC deadlines and quality benchmarks to ensure HUD requirements and performance timelines are consistently met.
- Contribute to a collaborative work environment focused on accuracy, accountability, and customer service excellence.
Qualifications:
- Qualified candidates must possess:
- At least two years of college or four or more years of related experience/training, or an equivalent combination of education and experience.
- Knowledge of property management, Section 8 project-based housing, LIHTC programs, or federal housing compliance oversight.
- Strong organizational, analytical, and prioritization skills.
- Excellent oral and written communication skills, with the ability to convey information clearly and professionally.
- Willingness to complete a timed writing sample as part of the interview process.
- Preferred candidates will also have:
- A Bachelor’s degree in Business, Public Administration, Social Sciences, or a related field.
- Demonstrated experience in affordable housing compliance, HUD program management, or property operations oversight.
- Proven ability to work collaboratively in a customer service–focused environment.
- Proficiency with HUD systems, Microsoft Office Suite, and database management tools.
Benefits:
- Paid sick leave, annual leave, birthday leave & federal holidays
- 100% of employee health insurance premiums paid by the agency
- Supplemental health, dental, vision, and life insurance options for employees and family
- Employee Assistance Program
- Hybrid work schedule available (when not travelling)
For a more detailed description of our compensation/benefits offered, go to the following website: https://www.hacanet.org/employment/
APPLICATIONS FOR EMPLOYMENT: SHCC is a subsidiary of the Housing Authority of the City of Austin (HACA) Application for open posted position must be submitted via online at the following website: https://hacanet.applicantpro.com/
We also accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website at www.shccnet.org often to view and apply for vacant positions or sign up for job alerts at our career site. SHCC is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER