Landlord Outreach Specialist
Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain’s Detroit Business honoring her exceptional contributions to the health and well-being of our community.
Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect.
Our Core Values: CCH is guided by a set of values in fulfilling our mission.
Some of our values include:
- An environment that supports health and recovery.
- Person centered principles in the delivery of care.
- An environment characterized by cultural sensitivity, integrity, teamwork and trust.
- A commitment to service excellence and continuous quality improvement.
- Persons served take both an active part in their treatment and the organization.
- An atmosphere of welcoming and accessibility to people seeking our services that assures “no wrong door.”
You Get:
- 14 Paid Holidays Annually.
- 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).
- Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability.
- Company-Paid Life Insurance.
- Retirement Savings 403(b).
- Tuition Reimbursement.
- Continuing Education Allowance
Job Summary:
The Landlord Outreach Specialist is responsible for establishing and maintaining relationships with housing providers, identifying new housing opportunities, and coordinating logistics related to housing placements. This role plays a vital part in supporting individuals experiencing chronic homelessness and disabilities by securing stable housing solutions through a housing first approach. The specialist collaborates with an interdisciplinary team and community partners to remove housing barriers, advocate for client needs, and ensure long-term housing stability.
Responsibilities:
- Identify and cultivate relationships with landlords and property managers
- Establish partnerships and agreements with housing providers
- Secure units for individuals with rental barriers (e.g., lack of income)
- Develop and maintain an up-to-date database
- Conduct strategic planning to increase housing access
- Communicate property vacancies with Rapid Rehousing
- Work closely with RRH program staff to ensure successful placement
- Assist clients in locating suitable housing and negotiating lease terms
- Provide housing-related support
- Ensure compliance with HUD regulations
Education & Experience:
- Associate degree required or two (2) years of relevant experience
- Experience in landlord engagement, property management, or housing services
- Knowledge of HUD guidelines, fair housing laws, and local housing resources.
- Strong communication and negotiation skills.
- Ability to build and maintain professional relationships with landlords
- Ability to work collaboratively with a multidisciplinary team.
- Proficiency in Microsoft Office Suite and database management.
- Strong problem-solving and advocacy skills.
- Commitment to serving vulnerable populations
- Current Michigan Chauffeur’s Driver’s License required
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required.”