Business Process Analyst

Sciens Logistics is seeking a motivated Business Process Analyst (BPA) to support business process documentation and improvement initiatives across all departments. This role is ideal for a recent graduate or early-career professional who is analytical, organized, and eager to learn how business operations function in Supply Chain and logistics, end-to-end.

The BPA will work closely with stakeholders to analyze current processes, identify improvement opportunities, and help implement solutions that drive efficiency and effectiveness across the organization.

Key Responsibilities

Business Process Improvement

• Gather and document process requirements by interviewing stakeholders and subject matter experts (SMEs)
• Assist in documenting current-state processes and SOPs using process maps and flowcharts
• Analyze workflows to identify inefficiencies, bottlenecks, and improvement opportunities
• Support the development of recommendations to improve processes, procedures, and systems
• Collaborate with cross-functional teams to help implement process and technology improvements
• Track performance of updated processes and document feedback from stakeholders
• Assist in identifying improvement projects and developing execution timelines

Technology & Systems

• Support evaluations of new tools and technologies that improve operational efficiency
• Assist with software and technology selection and adoption efforts

Onboarding & Training

• Help develop onboarding programs and training materials based on SOPs
• Support new hire training and serve as a resource for process-related questions

Project Support

• Assist in developing project plans and tracking deliverables
• Help identify risks, issues, and mitigation strategies
• Participate in stakeholder reviews to confirm project completion

Other Duties as assigned

Education & Experience

• Bachelor’s degree required or in progress in:
  • Business Administration
  • Business Analytics
  • Management Information Systems
  • Operations Management
  • Supply Chain, Logistics, or a related field
• Recent graduates encouraged to apply
• Exposure to process mapping, data analysis, or SOP documentation through academic projects is a plus

Required Skills & Abilities

• Strong analytical and problem-solving skills
• Ability to break down complex processes and identify improvement opportunities
• Clear verbal and written communication skills
• Basic experience with process mapping or flowcharting tools (academic experience acceptable)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Willingness and ability to learn new tools, systems, and technologies
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)

Why This Role Is Great for a Recent Graduate

• Hands-on exposure to real-world business operations
• Opportunity to work cross-functionally and learn from experienced professionals
• Strong foundation for a career in business analysis, operations, or process improvement
• Training and growth opportunities

DFWP/EOE