Unit Clerk
Winnebago Mental Health Institute (WMHI), located near Oshkosh Wisconsin, is recruiting for a Unit Clerk. This position will be scheduled to work from 7:45am to 4:30pm.
This is a re-announcement. If you previously applied, you won’t need to reapply.
WMHI is a part of the Department of Health Services (DHS), Division of Care and Treatment Services (DCTS) and is a psychiatric hospital providing quality mental health services to children, adolescents, and adults.
As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:
- 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
- Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service.
- Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
- Well Wisconsin Wellness Program
- A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
- Public Service Loan Forgiveness Program employer.
Position Summary
As the Unit Clerk, you will be responsible for the following duties:
- Serving as the administrative assistant for the unit.
- Overseeing and completing complex, fast-paced administrative functions on the inpatient unit.
- Fielding incoming communications to the unit including phone, email and fax inquiries while upholding HIPAA requirements.
- Inputting demographic and medical information into the online medical record system.
- Serving as the receptionist for outside customers.
- Extracting clinical information from online records and disseminating to attorneys and evaluators in accordance with legal orders.
- Completing all internal patient monetary functions.
- Ordering and ensuring adequate stock of all medical supplies needed by patients.
- Entering, prioritizing and tracking work orders to maintain a safe environment for staff and patients.
- Attending team and patient meetings and documenting and distributing minutes as assigned.
Providing support to multidisciplinary unit staff.
Salary Information
The starting pay is $22.31 per hour, plus excellent benefits. A 12-month probationary period is required.
Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an Operations Program Associate and is in pay schedule and range 02/11.
Job Details
All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.
All appointees will be required to receive a TB test, which will be administered by the facility or medical personnel directed by the facility prior to their start date.
DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.
Qualifications
Minimally qualified applicants will have all of the following:
- Experience using Microsoft Office Suite (e.g., Word, Excel, etc.) and Outlook for office support tasks such as documentation, email correspondence, data entry, etc.
- Experience performing customer service duties in-person, on the phone or over the computer (e.g., responding to inquiries and questions, resolving customer complaints/conflict, etc.).
- Experience using office equipment (e.g., telephones, scanners, fax machines, etc.).
- Ability to type 45 net words per minute (a typing test will be required).
Well-qualified applicants will also have one or more of the following:
- Experience working as part of a multi-disciplinary team in a behavioral health environment.
- Experience working with confidential information or HIPAA laws.
- Experience navigating electronic health record (EHR) systems and digital document management platforms.
Your letter of qualifications is limited to 1 page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.
How To Apply
Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.
Helpful Information:
- Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
- You may want to save a copy of the job posting for referencing after the deadline.
- Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
- Please monitor your email for communications related to this position.
- Current or former permanent, classified, state employees must complete the online application process to be considered.
- If viewing through an external site, please apply directly at Wisc.Jobs.
- For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Allyvia Vang in Human Resources at allyviam.vang@dhs.wisconsin.gov.
DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.
Deadline to Apply
The deadline to apply is 1/2/2026 at 11:59 pm.
Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.