Probation Services Case Manager

APPLICATIONS SUBMITTED ON THIS PLATFORM WILL NOT BE ACCEPTED. YOU MUST APPLY ON CLARK COUNTY'S WEBSITE TO BE CONSIDERED FOR THE POSITION.

For Complete Job Announcement, Application Requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at: 

https://www.clark.wa.gov/human-resources/explore-careers-clark-county

Job Summary

Our Supervised Probation team is currently looking for two Case Managers to collaborate on the creation of a Mental Health Case Specialization and join a dynamic and innovative group of team members working in the Probation Services Case Manager role.

In District Court, we strongly believe in the value and the power of diversity, equity, and inclusion. We are committed to making them central to our mission and vision as we serve our community and each other. 
We celebrate diversity, because it brings innovation and offers unique perspectives and learning opportunities. 
We are intentional with advancing equity, because it allows all of us to achieve great things while honoring individual uniqueness. 
We champion inclusion, because when we belong, we are free to be our genuine best selves and build meaningful partnerships. 
Qualified candidates from all backgrounds are encouraged to apply.

The Probation Services Division is a division of District Court and is comprised of three distinct operational areas: Pretrial Services, Supervised Probation, and Community Restitution. Pretrial Services and Community Restitution are shared services with Superior Court, administered by District Court. Supervised Probation provides probation services to misdemeanant probationers sentenced by District Court.

Probation Services Case Managers within the Mental Health case specialization carry a caseload that includes complex and difficult cases and involves working closely with a clinician and community providers; preparing, monitoring and assessing probationers; developing individualized case/treatment plans; crisis intervention; and making referrals for service. The Mental Health case specialization is designed to assist misdemeanant adult probationers in maintaining compliance with court orders, leading law-abiding lives, improving treatment compliance, reducing/preventing incarceration and enhancing public safety.

Probation Services Case Managers are responsible for performing probation supervision functions. Some of these duties include interviewing, counseling, and investigative work with probationers, conducting risk assessments, creating case plans, urinalysis, client reporting, filing probation violations, testifying in court, and using case management systems. Additionally, with a caseload specialization in mental health incumbents will be working closely with a mental health clinician/team, collaborating with mental health and community providers, and participating in multidisciplinary team settings. 

Personal contact is typically high in positions of this class.  Daily contacts are made with probationers, office staff, court and law enforcement employees and collateral agencies.  The purpose of contacts is to provide, clarify or obtain facts or information directly related to the work being performed.  The duties involved require knowledge of law and justice systems with specific interpersonal skills. 

What’s in it for You?

At District Court, we carry out our mission of serving the people of Clark County with commitment to excellence. We are passionate about creating an inclusive work culture that celebrates and promotes diversity and belonging. Find your calling with us!

Our employees participate in various internal focus groups and workshops dedicated to process improvement and innovation. This gives us a voice in how we accomplish great things in service to our community. We also celebrate our achievements and create happy moments because we value personal wellbeing. Having fun matters!

Our workforce leads a Diversity, Equity, and Inclusion Employee Council. This gives us opportunities and empowers us to leave a mark in the world in specific and profound ways.

We are an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please visit here.

We provide additional compensation for employees required by their positions to use a second language in the course of their responsibilities.  Employees certified to provide bilingual services receive an additional pay premium of fifty dollars ($50.00) per pay period.

We offer a hybrid remote work schedule upon completing fifty percent of the probationary period (currently with up to two remote days per week).  With the creation of the Mental Health case specialization more in-office days may be required. 

This position is represented by Local 11 – OPEIU (Office and Professional Employees International Union, AFL-CIO).

This recruitment may be closed at any time after the first review date of February 23rd.

Qualifications

Success in this position requires:

Knowledge of principles and practices of probation practices and techniques, which includes: counseling and interviewing probationers, facilitating classes and groups, community resources, use of drug testing instruments and collection, and understanding criminogenic factors.

Knowledge of law and justice systems.

Understanding of the principles of evidence-based practices in probation supervision and importance of data driven decisions.

Effective communication, collaboration, and conflict resolution skills and ability to form professional relationships and networks that support the Court’s operations.

Innovative mindset and ability to seek efficiencies in all processes and department’s resources.

Ability to interpret and explain policies, procedures, laws, and regulations.

High degree of self-motivation and initiation and ability to make independent decisions using sound judgement.

Experience with maintaining confidentiality of restricted information and private records, and effectively handling sensitive matters.

Ability to advance organizational strategic initiatives that promote diversity, inclusion, equity, and social justice.

Qualifications

Education and Experience:

This positions requires a Bachelor’s degree; and a combination of experience and specialized training which includes a minimum of one (1) year in criminal justice, counseling, or supervision of probationers.

Any combination of training and experience that would provide the required knowledge, skills and abilities will be considered.

Applicants with knowledge of mental health will be given prioritization.

Applicants must be appropriate for background clearance for access to jail and classified information. A criminal history background check will be conducted and must be passed prior to start date and final confirmation of employment.

Selection Process:

Resume and other documents must be attached together in the 'Resume Upload' section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.

Application Review – Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application.  Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

Cover Letter (Pass/Fail) – In addition to the Clark County application, applicants must submit a cover letter detailing their experience in probation or the criminal justice field; or be able to explain and demonstrate transferrable skills and experience as it applies to the position. Cover Letter must be added to the Documents section of My Application.  Please include the Recruitment Number in the file name (i.e., Cover LetterXXXXXX.doc). Applications that do not include a Cover Letter will not be considered.

Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Background and Reference check: Must pass a background check and provide references, including verification of education. A Driver’s License is also required.

Examples of Duties

Duties may include but are not limited to the following:

Supervise and counsel misdemeanant probationers placed under supervision by District Court.

Perform initial interview and screening of probationers including general records check, collection of needed information and consultation with a clinician, community providers, and departmental staff; conduct investigations; make evaluations, recommendations and referrals.

Monitor, verify and enforce compliance with court ordered conditions; make office appointments for report days; case management; maintain files and attendance records; write reports and compose correspondence; assess for client risk and needs; case planning; client reporting; caseload audits.

Provide liaison with courts, clinicians/community providers, Prosecutor’s Office, Sheriff’s Office, defense attorneys, other criminal justice agencies and the public.

Monitor UAs and administer related testing instruments; interpret test results.

File probation violations when clients are not in compliance with probation conditions.

Testify in court as required.

Assist other staff and perform related work as assigned.
 

Incumbents report to a Program Manager I.  The supervisor makes assignments by defining objectives, priorities, and deadlines, and assists the incumbent with unusual situations or problems which do not have clear precedents.  Special projects are assigned on an individual basis as the need arises.  The incumbent is expected to carry out the work independently, and exercise discretion and judgment in making daily decisions.  The incumbent is skilled in the technical aspects of specialized subject matter, the results of work performed having an impact on the accomplishment of unit goals.  Work is characterized by responsibility for initiating and prioritizing work within established legal guidelines and departmental parameters.  Incumbents may recommend policy and procedural modifications where the need for improvement is well documented from case monitoring.

Work is reviewed for timeliness, accuracy, thoroughness and compliance to court rules, regulations, guidelines and departmental policy.

Supervision of staff is not a duty of incumbents of this class.  However, incumbents of the class may periodically assign work to entry level positions and clerical staff.

Salary Grade

Local 11.9

Salary Range

$33.26 - $44.90- per hour

Close Date

Open Until Filled

Recruiter

Leslie Harrington Smith

Email:

Leslie.HarringtonSmith@clark.wa.gov

Equal Opportunity Employer

Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.

Employee Benefits and additional compensation

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.  Some types of employees in some positions and bargaining units might have different benefits and additional compensation.  More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.

Retirement Information

All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice. 
 

For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.