Account Marketing Associate

Job Summary:

• Works on a minimum of one account while learning early managerial work overall, to be prepared to transition to SMA under the manager’s guidance.
• Thrives in an environment filled with tight deadlines, complex issues, and demanding clients is key.

Responsibilities:

• Serves as an “Account Leader''
• Serves as a client liaison by researching and interacting with current and new clients’ businesses
• Serves as the backbone in managing client relationships/expectations, with weekly/bi-weekly face-to-face interaction and daily email/phone interaction with the manager’s guidance.
• Expected to continue developing their areas of expertise to apply that knowledge to client engagements as they become a key leader on the account with the support of managers while directly working with external industry experts as needed.
• Get familiar and lead project plans (Gantt), strategy implementation, and measurement of client results through all phases of development with guidance from managers and a partner network (strategy, creative, PR experts, etc.).for a min. of one client for client deliverables.
• Monitors/reports effectiveness and client’s satisfactory levels under manager’s guidance.
• Assist managers with client relationships and expectations through avid preparation, and trust‐building while meeting clients’ needs, offering options, resolving problems, and following up with the clients.
• Learn to have a strong command of the marketing landscape so that optimal marketing tactics are recommended, implemented, and analyzed in the most efficient and profitable way possible under the manager’s supervision.
• Lead and own full PowerPoint deck development (strategy, tactics, meetings, etc.) under the manager’s direction, and content development process under the manager’s guidance.
• Serves as a training ground to hone a manager skillset that includes preparing and helping run client meetings, guiding Interns, JAs, and other MAs with less seniority.
• Participates in process-building effort for clients and BDMT for increasing efficiency, identifies complex problems and helps develop options to implement solutions.
• Plan for and attend trade shows to support clients/team if possible 
• Grow existing accounts and seek to upsell opportunities and additional services to clients while learning to monitor/update client budgets/invoices and partner costs/hours. 
• Manage internal/external teams with strategies and tactics, and have a good understanding of the spectrums of business development and marketing (including social media, analytics, CRM, and other general areas).
• Other duties as assigned.

Skills

• Ability to coordinate with internal and external teams and stakeholders
• Ability to train team members
• Problem-solving skills
• Ability to meet deadlines and time management skills
• Ability to work well with team members with active listening skills
• Ability to maintain a positive attitude with attention to detail
• Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems are required
• Ability to work with teams directly as well as the clients, partners, and all stakeholders to help our international clients overcome their most vexing US market entry problems, a mix of passion, work ethic, personality, problem-solving, a desire for continuous learning, and superior verbal and written communication skills are essential ingredients to have an impact.
• Ability to thrive in an environment filled with tight deadlines, complex issues, and demanding clients is key. 
• Ability to be efficient MS Excel, Google, PowerPoint 

Minimum Requirements:

• Education: Bachelor's degree preferably in Marketing, Business, Marketing Communications, International Relations, Market Research, or related fields
• Experience: Min. 1y of experience or equivalent combination of education and experience in Marketing, Business, Marketing Communications, International Relations, Market Research, or related fields (agency experience preferred)

Preferred Qualifications:

• Know-how to coordinate the efforts of a small, as well as large team of diverse employees, is preferred.
• Knowledge of analyzing and synthesizing data in Excel and potentially other databases is preferred. 
• Working knowledge of Customer relationship management (CRM) tools or other tools is preferred
• Understanding of international business culture and a strong interest in expanding global business operations are preferred.
• Strong planning/organizational/research/analytical skill 
• Some digital marketing backgrounds include Social media, analytics, email marketing