Customer Brand Ambassador
Manifest Innovations is focused on providing sales and business development solutions for our telecommunications clients within the Rancho Cucamonga and Inland area. Our goal is to diversify our clients’ outreach with professional knowledge and friendly communication. Customer Brand Ambassadors assist in this process by being the first point of contact within local retail locations and answering any questions that arise during in-person sales presentations.
By combining personalized, local customer support, our Customer Brand Ambassadors provide the utmost satisfaction opportunities and allow for valuable market outreach for our clients. Customer Brand Ambassadors are the link between our clients, customers, and the community, to ensure every interaction can reflect the quality and expectations of our telecommunications and retail partners.
Customer Brand Ambassador Responsibilities:
- Conduct customer service and retail sales initiatives by engaging directly with potential customers to promote the client's products and services
- Develop in-depth knowledge to refine sales strategies and improve customer service solutions
- Gain sales opportunities through listening to customer needs and problem-solving with client assistance
- Work between departments to confirm client sales expectations, game plans, and new material for Customer Brand Ambassador training meetings
- Learn how to properly utilize client technology platforms to streamline the sales process in retail locations
- Meet and/or exceed Customer Brand Ambassador sales goals and comprehensive support goals through monitoring performance metrics, paying attention to emerging market opportunities, and collaborating with leadership
Customer Brand Ambassador Qualifications:
- Exceptional communication skills, both professional and personable
- 1-2+ years of entry-level customer service, sales, hospitality, or business experience
- Ability to adhere to company, client, and Customer Brand Ambassador standards
- Reliable time management skills in daily and weekly tasks
- An interest in the technology and/or communications field and staying updated on industry trends
- Comfortable while working with sales, management, and client teams to ensure cohesive sales and customer service plans