System Specialist, CodeStack, Professional Learning and Support

Job Summary

Under the direction of the CodeStack Director and the System Lead, perform specialized technical services and assistance to web applications system users. Trouble-shooting web application to determine cause and resolution of problems encountered by system users. Provide one-to-one and group training; follow manuals and read complicated instructions; and understand and carry out oral and written instructions. Design and conduct thorough testing of proposed project components/functions.

Requirements / Qualifications

Possess an Associate of Arts Degree with a concentration in computer-related technology and/or Business Administration; or equivalent experience in management of information systems. Four years of experience in providing customer support for web application systems and/or utilization of web application systems in an educational environment.