Collections Officer I
COLLECTIONS OFFICER I (Administrative Officer) - Range 14 / NON
Salary
$31.26 - $46.34 Hourly
Location
Anchorage, AK
Job Type
Regular / Full Time
Job Number
2026-00263
Department
Finance
Division
Collections
Opening Date
04/23/2026
Closing Date
5/4/2026 11:59 PM Alaska
Job Information
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Finance
HOURS OF WORK: Monday - Friday 8:00 am - 5:00 pm
LOCATION: City Hall - 632 W 6th Ave, 3rd Floor
Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties
This position functions as a specialized in-house collector focusing on wage garnishments, bank sweeps, filing claims on seized property, and working with MOA departments to process their uncollected debt. The position is the secondary liaison between the MOA contracted collection agency and municipal departments. Position attends and testifies at Small Claims proceedings at the State of Alaska Court. Position confers with appropriate department personnel to ensure timely and accurate referrals to the collection agency of outstanding department payables. The position works closely with the State of Alaska Court System, generating specific and master writs of execution, attending exemption hearings, and drafting motions. Responsible for managing a consistent volume of contact with debtors in-person and via telephone and written correspondence; interpreting State and Local laws; complying with the Fair Debt Collection Practices Act; working knowledge of Bankruptcy, Estate and Probate law regarding unpaid debts; establishing and enforcing payment plans; performing identification and location research as well as asset searches on debtors; providing contributions to drafting new and updated MOA policies and procedures, desk procedures and department processes. Perform other duties as assigned.
Minimum Qualifications / Substitutions / Preferences
High school diploma, GED or equivalent and six (6) years of experience in the field related to the position.
OR
Associate’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and four (4) years of experience in the field related to the position.
OR
Bachelor’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position.
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:
- Medical/Dental/Vision/Audio
- Life Insurance
- Dependent Life Insurance
- Short Term Disability
- Long Term Disability
- Flexible Spending Accounts – Health and Dependent Care
- Health Savings Accounts
Retirement:
- State of Alaska Public Employee Retirement System (PERS) Program
- 401(k) and 457 Savings Plans
Employer Paid Benefits:
- Employee Assistance Program
- Paid Leave Plan
- 13 Paid Holidays