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Records Program Support Technician

Virginia Department of Juvenile Justice
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Title: Records Program Support Technician (Admin)

State Role Title: Admin and Office Spec III

Hiring Range: $65,901 - $72,909

Pay Band: 3

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

We are hiring for a Records Program Support Technician (Admin) to provide critical administrative and technical support to the facility compliance manager by maintaining a high standard of organizational excellence and data integrity. The role is responsible for meticulous review, filing, and systematic organization of institutional records to ensure the facility remains in constant compliance with state regulations, federal laws, and departmental procedures.

Work schedule: Monday - Friday, 8 AM - 5 PM with a one-hour lunch. Requires flexibility. Some evening and weekend work may be occasionally necessary to meet project deadlines.

Essential Duties are not limited to:
 

  • Attention to Detail: Exceptional ability to identify errors or omissions within complex legal and correctional documentation.
     
  • Technical Proficiency: Strong ability to operate computer equipment, automated systems, and specialized case management software.
     
  • Communication: Effective oral and written communication abilities to collaborate across organizational levels and with external stakeholders.
  • Organizational Management: Proven capacity to handle multiple priorities and organize large volumes of information under strict deadlines.

Core Responsibilities are not limited to:
 

  • Records Management and Organization
     
  • Administrative and Technical Support
     
  • Data Analysis and Reporting Support
     
  • Regulation and Procedure Coordination
     
  • General Support
     
  • General Juvenile Record/BADGE Duties
     
  • Support PBIS Implementation
     

Minimum Qualifications

  • Working knowledge of standard office practices, procedures, and equipment.
     
  • Demonstrate a familiarity with record management practices and the handling of information.
     
  • Demonstrate an advance proficiency using Microsoft Office Suite (Word, Excel, PowerPoint) or other data management systems.
     
  • Experience drafting and editing a variety of official correspondence, memos, or procedural documents
     
  • Experience preparing and refining professional reports and presentations for internal and external audiences
     
  • Experience conducting regular reviews of data and records

     

Additional Considerations

  • Knowledge of the function and operational policies of a correctional facility.