Aquatics Program Coordinator

Aquatics Program Coordinator

Under the general supervision of Aquatics leadership, the Aquatics Program Coordinator is responsible for helping maintain a safe, organized, and welcoming aquatic environment while supporting the day-to-day operations of municipal aquatic facilities and community recreation programs.

This position plays a key role in aquatic safety, frontline leadership, staff support, and recreation program operations. Responsibilities include monitoring aquatic facilities and patrons, enforcing safety procedures, responding to emergencies, mentoring lifeguard staff, assisting with scheduling and shift coordination, and supporting the delivery of aquatic programs and community events.

The Aquatics Program Coordinator functions as a lead worker and senior frontline team member, helping ensure high standards of safety, customer service, and operational readiness across aquatic facilities. This role is ideal for individuals who enjoy working in a fast-paced public recreation environment and are passionate about aquatic safety, mentorship, and community engagement.

Work schedules may include evenings, weekends, holidays, and on-call support based on operational and program needs.

ESSENTIAL RESPONSIBILITIES

• Monitor aquatic facilities, pool areas, and patrons to maintain a safe and positive recreation environment
• Enforce facility rules, safety procedures, and operational policies consistently and professionally
• Respond to emergencies and provide water rescues, first aid, CPR, and emergency response as needed
• Provide leadership, coaching, mentorship, and on-shift guidance to lifeguard and aquatic staff
• Assist with staff scheduling, shift coordination, and operational coverage
• Support monitoring of staff performance and day-to-day aquatic operations
• Conduct routine safety inspections of pools, rescue equipment, water quality systems, and operational readiness
• Support the delivery of aquatic programming, including swim lessons, lap swim, water fitness, youth activities, and special events
• Complete incident reports, accident documentation, and operational records accurately and professionally
• Maintain aquatic equipment, safety supplies, and facility records
• Communicate effectively with patrons, families, staff, community groups, and the public regarding facility rules, safety, and programming
• Assist with lifeguard training, onboarding, and in-service instruction
• Support operational efficiency, customer service, and public safety initiatives within the Parks & Recreation Department
• Perform additional duties and assignments as needed to support safe and effective aquatic facility operations

REQUIRED MINIMUM QUALIFICATIONS

Any combination of education and experience that provides the required knowledge, skills, and abilities may be considered qualifying.

Typical qualifications include:

• High school diploma or GED
• Minimum of one (1) year of experience as a lifeguard, swim instructor, or aquatic staff member in a public or private aquatic facility
• Experience supporting team operations, mentoring staff, or serving in a lead role preferred
• Strong communication, leadership, and customer service skills
• Ability to work effectively in a fast-paced public recreation environment

PREFERRED QUALIFICATIONS

Preferred candidates may demonstrate experience with:

• Municipal or public-sector aquatic facility operations
• Recreation programming, community events, or youth aquatic activities
• Staff mentoring, coaching, or shift leadership responsibilities
• Public-facing customer service within recreation, hospitality, education, or community environments
• Aquatic safety operations, emergency response, and facility coordination

LICENSES & CERTIFICATIONS

Required certifications may include:

• Current Lifeguard Certification
• CPR/AED for the Professional Rescuer Certification
• First Aid Certification

Preferred certifications may include:

• Water Safety Instructor (WSI)
• Pool Chemical Handling Certification
• Bloodborne Pathogens Training
• Emergency Oxygen Administration Certification

Additional certifications may be required based on operational or regulatory needs.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

Work is performed primarily in indoor and outdoor aquatic environments, including pool decks, recreation facilities, and water surfaces.

Position responsibilities may include:

• Prolonged standing, walking, bending, kneeling, and climbing
• Exposure to water, pool chemicals, wet surfaces, and varying temperatures
• Lifting and moving aquatic equipment and safety supplies
• Strong swimming ability and physical endurance for emergency response situations
• Visual and verbal monitoring of patrons, staff, and aquatic activities
• Evening, weekend, holiday, and emergency response assignments as needed

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

COMPENSATION & BENEFITS

A competitive salary and comprehensive municipal benefits package will be offered commensurate with qualifications and experience.

Benefits may include:

• Medical, dental, and vision coverage
• Retirement plan participation
• Paid vacation, holidays, floating holidays, and sick leave
• Deferred compensation opportunities
• Tuition assistance and professional development support
• Employee assistance program
• Flexible spending accounts
• Long-term disability and supplemental insurance options
• Flexible scheduling opportunities based on operational needs

EQUAL OPPORTUNITY EMPLOYER

We are committed to fostering a diverse, inclusive, and equitable workplace environment. Qualified applicants will receive consideration for employment without regard to any status protected under applicable federal, state, or local laws.

Reasonable accommodations may be provided throughout the application and employment process in accordance with applicable laws and regulations.