Consumer Success Specialist

Full-Time | Non-Exempt (Hourly)

Location: On-site, Irvine, California

Schedule: Monday–Friday, 8:30 AM – 5:30 PM, (40 hours/week, including a 1-hour unpaid lunch break)

Overtime: Paid in accordance with California labor law

Compensation: Hourly (non-exempt), approximately $19.23/hour, annualized ~$40,000 for full-time hours

About Us

Globalbecon.com

We are a fast-growing K-Beauty technology company headquartered in South Korea and backed by Samsung investment. Our AI-powered scalp and skin analysis solutions are paired with premium hair care and hair loss products.

We are entering an exciting phase of B2C product launches and e-commerce expansion, including TikTok Shop and Amazon, delivering personalized beauty and wellness solutions directly to consumers worldwide.

We’ve also shared a post about our office on LinkedIn—feel free to check it out! https://www.linkedin.com/feed/update/urn:li:activity:7434395097586286592

Role Overview

We are seeking a recent graduate or early-career professional with an entrepreneurial mindset who is eager to grow in the beauty-tech and healthcare technology sector. This full-time, hourly position provides hands-on experience in consumer success operations and offers the opportunity for long-term career growth in a fast-paced, innovative environment.

The role begins with a 3-month initial evaluation period, after which successful candidates may transition to ongoing employment based on performance and business needs.

Key Responsibilities

• Support B2B partners (clinics, salons, distributors) with onboarding, training, and device education
• Lead B2C consumer success efforts, including product education, engagement, and personalized guidance
• Assist in execution of B2C product launches and promotional Marketing campaigns
• Support growth of TikTok Shop and Amazon channels through customer engagement and feedback collection
• Collect, organize, and communicate consumer and partner insights to internal teams
• Collaborate with U.S. teams and South Korea headquarters on operations, training, and product improvements

Ideal Candidate

• Entrepreneurial, proactive, and accountable
• Passionate about K-Beauty, hair care, skincare, AI, or healthcare technology
• Strong written and verbal communication skills
• Highly organized, detail-oriented, and eager to learn
• Comfortable working in a fast-paced, fully on-site office environment
• Fluent in English (Korean skills a plus, but not required)

Required Qualification (California & U.S. Compliance)

• Must be legally authorized to work in the United States (no visa sponsorship available)
• Must be able to work on-site in Irvine, CA
• Strong written and verbal communication skills
• Organized, proactive, and detail-oriented
• Ability to work in a fast-paced, evolving environment
• Fluent in English (Korean language skills are a plus, but not required)
• Must successfully pass a background check as a condition of employment

Candidate Eligibility

• Open to recent graduates or early-career professionals
• Must be available to start June 2026
• Able to commit to a full-time, on-site schedule



Compensation & Benefits

• Hourly, non-exempt position (~$19.23/hour; annualized ~$40,000 for 40-hour weeks)
• Overtime paid in accordance with California labor law
• Healthcare benefits begin the month following hire (eligibility applies)
• 401(k) eligibility upon successful completion of 3-month initial evaluation period
• Long-term career growth opportunities within a global K-Beauty and healthcare technology company