Manager of Volunteer Engagement & Community Outreach
CASA for Children of Essex County is seeking a dynamic and relationship-driven professional to serve as the central hub for volunteer recruitment, onboarding, engagement, and community outreach.
This role blends front-facing community engagement with internal program coordination, ensuring a seamless pipeline from initial interest → onboarding → active advocacy. The position plays a critical role in expanding CASA Essex’s reach, strengthening volunteer experience, and advancing the organization’s mission to ensure every child in foster care has a dedicated advocate.
This individual serves as a key ambassador of CASA Essex—often the first point of contact for prospective volunteers and community partners—while also supporting the operational infrastructure that sustains a high-quality volunteer program.
Core Responsibilities
Volunteer Recruitment & Outreach
- Develop and implement strategic, year-round volunteer recruitment plans
- Lead outreach efforts through community events, presentations, and partnerships
- Serve as a visible ambassador for CASA Essex in the community
- Build and maintain relationships with local organizations, corporations, and institutions
- Deliver engaging information sessions for prospective volunteers
- Create and manage a recruitment and outreach calendar
Marketing & Community Engagement
- Create and curate mission-driven content for social media and outreach campaigns
- Support development and dissemination of marketing materials (flyers, email campaigns, press, etc.)
- Promote CASA Essex events, campaigns, and volunteer opportunities
- Assist with special events, donor engagement activities, and program initiatives
- Manage community drives (back-to-school, holiday, birthday initiatives)
Volunteer Intake, Screening & Onboarding
- Serve as the primary point of contact for volunteer inquiries (phone, email, events)
- Track and manage prospective volunteers through the full pipeline
- Coordinate application processing, background checks, and documentation
- Conduct screenings and interviews to assess volunteer readiness and fit
- Maintain accurate records in the volunteer management system
- Support onboarding and transition of volunteers into training and active advocacy
Qualifications and Requirements:
- Bachelor’s degree in education, social welfare, business, human resources, information technology, or related field; a combination of relevant work experience, education, and proven results will be considered in lieu of a degree
- 2+ years’ experience in outreach, recruitment, volunteer coordination, or community engagement
- Strong interpersonal and communication skills; comfortable with public speaking
- Experience managing multiple priorities in a fast-paced environment
- Experience with social media and content creation preferred
- Flexibility to work evenings and weekends as required for scheduled events.
- Must pass background check and complete CASA training
- Must have reliable transportation for attending community events and outreach activities.
- Knowledge of direct service experience supporting youth in foster care a plus
Join our team and support a dedicated group of volunteers and staff who are passionately advocating for the needs of children in foster care in Essex County. Together, we can make a lasting impact and ensure that every child has a strong advocate by their side.
Job Type: Full-time
Salary: $45,000.00 - $55,000.00 annually
Interested candidates should email their cover letter and resume to jobs@casaessex.org.
Please put “Outreach & Recruitment Coordinator” in the subject line.
Applications will be accepted until the position is filled.
We thank all applicants for their interest in our organization.
Only candidates selected to interview will be contacted.
No phone calls please.