Insurance Account Manager - Personal Lines

We are seeking a motivated Insurance Account Manager specializing in Personal Lines.  In this role, you will manager a book of business, provide expert advise, and ensure the highest level of client satisfaction.  You will play a key part in building relationship and delivering personalized coverage solution to individuals and families.  

Key Responsibilities:  

-Manage and service assigned personal lines accounts, including home, auto, and related policies.

-Serve as the primary point of contact for clients, addressing inquiries, policy changes, and claims support.

-Quote and process new business, renewals, endorsements, and cancellations. 

-Ensure compliance with regulatory guidelines and agency procedures.

-Maintain accurate records in agency management systems.

-Work collaboratively with producers and other team members to deliver outstanding client service.

Qualifications:

-Bachelor's degree

-Strong communication skills to explain complex insurance concepts in a clear way.

-The ability to manage multiple tasks efficiently while maintaining attention to detail. 

-Bilingual - fluent in English and Vietnamese.