Patient Care Coordinator

Front Desk Receptionist - Arlington, VA 

RxWellness Spine & Health is a premier chiropractic and wellness practice with an outstanding reputation throughout the DMV area. Our team is supportive, collaborative, and patient-focused, and we are looking for an enthusiastic Front Desk Receptionist to join us and contribute to our positive office culture.

As a Patient Care Coordinator at our Arlington office, you play a vital role in creating an exceptional patient experience. You will work closely with patients and providers, helping ensure smooth daily operations while supporting patients on their journey toward better health and wellness.

Responsibilities

• Work closely with the clinical and administrative team to maintain office efficiency, optimize patient flow, and deliver exceptional customer service.
• Build and maintain positive relationships with patients, creating a welcoming and professional environment.
• Assist the Practice Manager in coordinating daily office operations and supporting back-office workflow.
• Coordinate front office activities, including patient check-in/check-out, scheduling appointments, answering phones, and processing payments and collections.
• Accurately document patient information, including subjective and objective findings, diagnosis codes, and charge codes within the electronic health record (EHR) system.
• Ensure documentation is completed within established timelines to support timely insurance billing and claims submission.
• Attend required training sessions, team meetings, and continuing education opportunities.
• Perform additional duties as assigned by the Practice Manager or Clinic Director.

Qualifications

• Previous front desk, administrative, customer service, or healthcare office experience required.
• Strong computer skills and ability to learn electronic medical record (EMR/EHR) systems.
• Excellent verbal and written communication skills.

Core Competencies

• Patient-Centered Service: Friendly, professional, and committed to providing outstanding patient experiences.
• Confidentiality: Maintains strict confidentiality and complies with all HIPAA regulations.
• Attention to Detail: Demonstrates accuracy and thoroughness in documentation and daily tasks.
• Flexibility: Adapts effectively to changing priorities and a fast-paced environment.
• Teamwork: Works collaboratively with providers, managers, and fellow team members.
• Positive Attitude: Brings energy, professionalism, and a solution-oriented mindset to the workplace.

Schedule

• Monday - Thursday: 1 PM - 7 PM 
• Fridays:  10 AM - 3 PM  

Why Join RxWellness?

RxWellness Spine & Health is a growing organization dedicated to helping patients live healthier lives. We believe in investing in our team members, fostering professional growth, and creating a collaborative workplace where employees can thrive.

If you enjoy working with people, are passionate about customer service, and excel in a fast-paced healthcare environment, we encourage you to apply.