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Client Contact Specialist

Client Contact Specialist

La Jolla, CA (On-Site)
Compensation: Hourly Pay + Performance Bonuses + Career Advancement Opportunities

Launch Your Mortgage Career Through MortgageU
Homeowner Solutions, powered by M5 Financial, is a fast-growing mortgage sales organization headquartered in La Jolla, California.

We're not looking for experienced Loan Officers—we're looking for ambitious people who want to become one!

No mortgage experience is required.

What You'll Do:

  • Make 300-400 outbound calls daily using our advanced communication platform.
  • Speak with homeowners regarding mortgage and refinance opportunities.
  • Gather key qualifying information and document conversations accurately.
  • Build rapport and establish trust with prospective clients.
  • Transfer qualified homeowners directly to licensed Loan Officers.
  • Participate in daily sales training, coaching, and skill development sessions.
  • Learn about mortgage products, lending guidelines, and industry best practices.
  • Prepare for and work toward obtaining your NMLS license.
  • Contribute to a positive, competitive, and performance-driven team environment.

What We're Looking For:

  • Excellent communication and interpersonal skills.
  • Comfortable spending most of the workday on the phone.
  • Coachable, competitive, and goal-oriented.
  • Motivated by career growth and performance-based opportunities.
  • Able to thrive in a fast-paced team environment.
  • Reliable, punctual, and professional.

No mortgage experience is required. We will provide the training and resources needed to succeed.

What We Offer

  • Paid training and mentorship.
  • Consistent homeowner opportunities and lead flow.
  • Modern technology and sales tools.
  • Performance-based bonuses and advancement opportunities.
  • Clear path to becoming a Licensed Loan Officer.
  • Collaborative and growth-oriented company culture.
  • MortgageU development program.
  • NMLS exam preparation and career coaching.

Career advancement opportunities include:
Client Contact Specialist → Loan Associate → Internal Loan Officer → Licensed Senior Loan Officer

Why Join Us?

This is more than just a job—it's an opportunity to build a career. We invest in our team and provide clear paths for growth, increased responsibility, leadership opportunities, and professional development for individuals who are driven to succeed.

Schedule: Full-Time

If you're looking for a company where your hard work is recognized and advancement is earned, we'd love to hear from you.

Job Type: Full-time