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IT Support Specialist

Rivus pharmaceuticals Inc
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IT Specialist with experience providing technical support, troubleshooting hardware and software issues, installing and configuring computer systems, maintaining networks, and supporting end users. Skilled in diagnosing technical problems, managing user accounts, performing system updates, and ensuring reliable and secure IT operations.
 

 

Key Skills

  • Technical Support & Help Desk
  • Hardware & Software Troubleshooting
  • Windows & macOS Administration
  • Microsoft 365 Administration
  • Active Directory
  • Network Configuration & Troubleshooting
  • User Account Management
  • System Installation & Configuration
  • IT Security Best Practices
  • Data Backup & Recovery
  • Remote Desktop Support
  • Printer & Peripheral Support
  • Ticketing Systems
  • Documentation & Asset Management
  • Customer Service
  • Problem Solving
  • Communication
  • Time Management