Ecommerce Administrative Assistant
Queen Bee is seeking an eCommerce Administrative Assistant. You will support the company’s online sales through its website and third-party eCommerce partners. The candidate will devise and implement strategies to drive online sales and generate company profit. You will work closely with executive management to accomplish these goals.
Duties & Responsibilities
- Daily administration of the company's online store and third-party marketplaces, including inventory management, tracking order fulfillment, and customer satisfaction.
- Assist and implement initiatives to drive sales in the company's online store as well as other marketplaces where our products are sold.
- Analyze and report monthly online store sales, traffic data and other analytics to yield improved sales.
- Support third-party eCommerce partners by ensuring that all brand assets such as imagery, merchandising, marketing, copywriting, attributes, and pricing are up to date in maintaining brand consistency.
- Monitor and create promotions and ad campaigns for 3rd party platforms and website.
- Perform online competitor analysis for best practices and opportunities.
- Preparation and shipping of all orders within expected timeframes.
- Work with customer service to resolve issues and keep customers happy.
- Assist in managing and controlling expenditures, including supplies and postage.
Qualifications:
- Degree or in pursuit of a Bachelor's Degree in Business, Marketing, Information Systems or a related field required.
- Proficient in Microsoft Office, particularly Excel.
- Google Analytics and Google AdWords experience a plus.
- Basic HTML and JavaScript knowledge.
- Detail-oriented with focused attention to detail
- Positive attitude, strong work ethic, and high level of integrity
- Excellent written and verbal communication skills
- Self-motivated and adaptable.