Regional Supply Chain Operations Officer

Regional Supply Chain Operations Officer

Please note: Candidates who complete the audit flow and submit their application directly through the Griting website will receive priority consideration during the review process. On the website, please select the role “ Regional Supply Chain Operations Officer” and complete the audit flow before submitting your application.


Openings: 3, each location with 1 opening

Locations: Los Angeles, California | San Francisco Bay Area, California | Atlanta, Georgia

Work Model: Full-time; regionally based with local travel and on-site coordination as required

Base Salary: (Atlanta, Los Angeles and SF Bay Area) Range: $40,000-$70,000

Benefits: Standard company benefits package.

Annual Bonus: Eligible employees may be considered for an annual performance-based bonus based on individual and company performance. Bonus eligibility, amount, and payment are subject to the applicable company bonus plan and are not guaranteed.

Work Authorization: Candidates must be legally authorized to work in the United States. Qualified candidates currently working under OPT may also be considered. Employment-based visa sponsorship is not guaranteed.

Position Overview

We are hiring three Regional Supply Chain Operations Officers, with one opening in Los Angeles, one in the San Francisco Bay Area, and one in Atlanta. Each coordinator will support regional order fulfillment, customer delivery, warehouse and transportation coordination, local service-provider relationships, and communication between the regional market and company leadership. The role may be filled at the Coordinator or Senior Coordinator level depending on experience.

Key Responsibilities

• Track customer orders from confirmation through final delivery.

• Coordinate with customers, suppliers, warehouses, freight forwarders, carriers, drivers, and third-party logistics providers.

• Monitor inventory availability, shipment status, arrival dates, receiving, and final-mile delivery.

• Maintain accurate purchase-order, sales-order, shipment, inventory, and delivery records.

• Schedule deliveries, warehouse appointments, site visits, inspections, and regional operational activities.

• Resolve or escalate delays, shortages, damaged goods, incorrect deliveries, missing paperwork, returns, and claims.

• Communicate order and shipment status to customers and internal teams.

• Support customer onboarding and local supplier, warehouse, carrier, and service-provider management.

• Prepare regional operational reports and track open action items.

• Travel locally to support customers, warehouses, suppliers, and operational matters.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, International Trade, Business Administration, Operations Management, Economics, or a related field preferred, or an equivalent combination of education and relevant experience.

• Experience in supply chain, import/export, logistics, transportation, warehousing, procurement, distribution, order fulfillment, or customer operations is preferred.

• Candidates with 2-5 years of relevant industry experience will receive priority.

• Strong recent graduates may be considered with a related degree and relevant internship, co-op, coursework, or project experience.

• Basic understanding of order fulfillment, inventory, transportation, warehousing, supplier coordination, or customer delivery.

• Experience with ERP, CRM, WMS, TMS, shipment-tracking, or order-management systems is preferred.

• Strong execution, communication, follow-up, and problem-solving skills.

• Ability to travel locally; Mandarin-English bilingual ability is a plus.

Technology & AI Readiness

Candidates should be comfortable using modern operational systems and approved AI or automation tools to organize data, summarize issues, prepare status updates, and improve follow-up efficiency.

Employees are expected to use modern business software and approved digital tools effectively.

AI-assisted work must be independently reviewed for accuracy, confidentiality, and compliance.

Confidential company, customer, supplier, pricing, contract, financial, shipment, employee, or personal information must not be entered into public or unapproved AI tools.