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Job Title: Server

Job Summary:

As a Server at Golden Lanzhou Bowls restaurant, you play a crucial role in creating memorable dining experiences for our guests. You will be responsible for providing exceptional customer service, taking orders, serving food and beverages, and ensuring guest satisfaction.

Responsibilities:

  • Guest Service:
    • Greet and seat guests in a friendly and timely manner.
    • Answer guest questions about the menu and make recommendations.
    • Take accurate food and beverage orders.
    • Serve food and beverages in a timely and efficient manner.
    • Check on guests regularly to ensure their satisfaction.
    • Address guest concerns and resolve issues promptly.
  • Operational Duties:
    • Set up tables and maintain cleanliness throughout the shift.
    • Follow proper food handling and sanitation procedures.
    • Process payments accurately and efficiently.
    • Assist with bussing tables and resetting dining areas.
    • Adhere to restaurant policies and procedures.
  • Teamwork:
    • Collaborate effectively with other team members, including the kitchen staff.
    • Communicate clearly and professionally with colleagues and guests.
    • Contribute to a positive and supportive work environment.

Qualifications:

  • Previous experience in food service is preferred, but not required.
  • Excellent customer service skills, including the ability to interact with guests in a friendly and professional manner.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills to accurately calculate bills and make change.
  • Ability to lift and carry trays of food and beverages.
  • Flexibility to work various shifts, including weekends and holidays.

If you are a passionate and dedicated individual who enjoys working with people and providing excellent service, we invite you to join our team.