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The Opportunity

Trimark is a leading innovator in utility-scale solutions to help electric power resources optimize control, connect to the grid, maximize revenue, and meter energy transactions.  We specialize in state-of-the-art SCADA (Supervisory Control and Data Acquisition) systems and software platforms. Our cutting-edge technologies empower the renewable industry to monitor, control, and optimize complex processes with precision and efficiency. As we continue to expand our team, we are seeking a talented IT engineer to join our dynamic team and contribute to the internal support of our teams.

The Team

You will report to our IT Manager and support our distributed Trimark Community across the US.  You will collaborate closely across the organization with our technology, operations, and executive teams.

The Environment

This role is Office-Based in our Folsom, CA Corporate Headquarters.  You will work in a controlled office environment. You may be required to sit for extended periods of time using a keyboard and monitor display, travel to other locations, lift up to 20lbs, and push/pull up to 50lbs.

Growth & Development

Trimark’s pursuit to being the leading provider of SCADA software and controls engineering solutions in the Electrical Utility market has attracted top talents and minds within the field who bring forth innovative and creative ideas, products, and services.  We actively foster ingenuity and professional growth through continuous training and new system developments.  You will be working with individuals who have years developing and delivering premier technical solutions, with the opportunity to learn and grow both vertically, and throughout our organization.

You will have the opportunity to make a meaningful impact on the transition to a sustainable future and work with a team that values innovation, diversity, and collaboration.

Your Key Contributions

  • Support team members and corporate facilities with the installation, configuration, repair, and ongoing usability of computers, telephones, peripheral equipment and software within established standards and guidelines
  • Work alongside Help Desk and Network Support staff to determine and resolve problems received from internal team members
  • Coordinate and control end user computer and related systems access and use
  • Ensure computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems
  • Maintain and support robust IT infrastructure, including hardware, software, and network systems
  • Troubleshoot and resolve technical issues in a timely manner to minimize downtime and maintain seamless operations
  • Work with vendor support contacts to resolve technical problems with computing equipment and software
  • Collaborate with human resources team for successful onboarding/offboarding of team members
  • Maintain accurate records of system inventory and parts
  • Ensure the security and integrity of our IT systems by implementing best practices, cybersecurity measures, and disaster recovery plans
  • Proactively identify areas for system improvement, efficiency enhancement, and cost optimization
  • Stay up-to-date with industry trends and emerging technologies, recommending innovative solutions that drive continuous improvement

Traits for Success

  • Bachelor’s degree in Information Technology, Computer Science, or substitute with experience
  • Experience with Windows Active Directory
  • Strong knowledge of Windows operating systems and Microsoft Office product suite
  • Proficiency in managing complex IT systems, including hardware, software, networking, and cloud technologies
  • Strong understanding of cybersecurity principles and best practices to ensure data protection and system integrity
  • Excellent problem-solving skills with a meticulous attention to detail
  • Displays willingness to make sound, timely decisions, including appropriate stakeholders in the decision-making process
  • BONUS: Project management experience and familiarity with Agile methodologies is a plus
  • BONUS: Certifications such as CompTIA A+, CCNA, CISSP, or equivalent

We’re not perfect (no one is!)  If your skillset is a bit different than what we’ve identified but you share our passion for renewable energy and believe you can make a valuable contribution to the role we’d love to learn more about you!