Engineer (Medical Device)

Title: Engineer (Medical Device)-Entry level

Location: Alameda, CA, 94502

Duration: 6+ Months Assignment (Possible extension)

Shift: M-F, 1:30 PM - 10 PM.

Job Summary:
Role Overview:
The technician will be responsible for handling returned products, investigating customer complaints, and documenting findings in the complaint handling system. This role requires strong technical troubleshooting skills, attention to detail, and proficiency in documentation and data entry.

Key Responsibilities:

• Unpack and Sort Returns – Safely unpack boxes and categorize returned products by product lines.
• Complaint Investigation – Investigate returned products to resolve customer complaints related to blood glucose meters, test strips, and sensors.
• Testing & Troubleshooting – Utilize equipment such as multimeters, oscilloscopes, test fixtures, and microscopes to conduct investigations.
• Documentation & Record Keeping – Accurately document findings in the Complaint Handling System, ensuring compliance with quality standards.
• Equipment Maintenance – Perform routine maintenance on quality records and ensure all testing equipment remains within its validity period.

Qualifications & Skills:

• Education:.
  • Recent graduates with a Bachelor's degree (Electrical Engineering/Biomedical Engineering) are encouraged to apply.
• Technical Skills:
  • Proficient computer skills, including Microsoft Office and internet-based programs.
  • Experience in Medical Device or Biotech industries with a technical background is preferred.
  • Knowledge of electronic troubleshooting is a plus.
• Additional Requirements:
  • Ability to work in a team environment.
  • Strong attention to detail and ability to follow written work instructions (SOPs).
  • Good documentation and data entry skills.
  • Ability to focus on repetitive and routine investigations.
  • Candidates with inspection and quality experience are a great fit.