Records Technician - Transit Police Department - R5451

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

We are considering all applications for this position up until the position close date of 3/6/2025. For consideration, please be sure to apply before the posting end date.

Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.

The Records Technician is responsible for maintaining, organizing, and managing physical and digital records within the department. This role involves data entry, filing, retrieval, and ensuring the accuracy and security of all records. The Records Technician plays a key role in supporting department operations by ensuring that records are accessible, up-to-date, and properly maintained according to legal and organizational requirements.

DUTIES & RESPONSIBILITIES:

Essential:
    * Create, organize, and maintain records (both physical and electronic) in compliance with departmental and regulatory requirements.
    * Ensure proper classification, storage, retrieval, and disposal of records following the organization’s retention policies.
    * Maintain records databases and indexes to track and manage files efficiently.· Work closely with internal departments such as Legal, Finance, and Operations to ensure cohesive contract and procurement processes.
    * Input, update, and verify the accuracy of information in records management systems.
    * Retrieve requested records promptly and efficiently for authorized personnel.
    * Perform periodic audits of records to ensure accuracy, integrity, and adherence to organizational and regulatory standards.
    * Assist with responding to information requests, including subpoenas and public records requests, while maintaining confidentiality.
    *  Safeguard sensitive information by following organizational policies regarding records security, including maintaining confidentiality and privacy standards.
    * Implement appropriate access controls and permissions to protect records from unauthorized access or tampering.
    *  Provide support for software systems used to manage electronic records, including troubleshooting basic system issues and liaising with IT when necessary.
    * Train staff on proper use of records management systems and procedures, as needed.
    *  Ensure that files are properly labeled and stored for easy access and long-term archiving.
    * Assist in the digitization of physical records for electronic storage.
    * Assist with administrative tasks such as photocopying, scanning, filing, and preparing documents for archiving.
    * Provide support to other departments or teams with record-keeping tasks as necessary.

Other:

All job-related duties as assigned.

QUALIFICATIONS:
    * High school diploma or GED required; an associate degree in a related field preferred.
    * 1-2 years of experience in records management, office administration, or a related field.
    * Strong organizational skills with attention to detail and accuracy.
    * Proficiency in using records management systems, databases, and general office software (Microsoft Office, Google Workspace, etc.).
    *  Ability to handle confidential and sensitive information with discretion.
    * Excellent communication and interpersonal skills.
    * Ability to multitask and manage time efficiently in a fast-paced environment.
    * Ability to lift and carry boxes of records (up to 25 pounds).
    * May require extended periods of sitting and computer use.

Or:

An equivalent combination of education, experience, knowledge, skills, and abilities.

The Hiring Process for becoming a Police Officer (paid for by RTD)

    * Background Check
    * Pre-Hire Interview
    * Medical Examination
    * Standardized Psychological Test
    * Job Standard Test
    * Oral Psychological Interview

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

The Records Technician typically works in an office environment with occasional visits to off-site storage facilities for file retrieval or archiving purposes. Some tasks may require physical movement, such as lifting and filing records.

Career Map:

Based on job performance, experience, education and position availability the next step on the career map for this position may be:  Property and Evidence Specialist

EEO POLICY AND ADA ACCOMMODATIONS 

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to
employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at adarequests@rtd-denver.com, or the Talent Acquisition team rtd.ta@rtd-denver.com. 

Pay Range:
$50,329.00 - $71,089.00 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy [ https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf ]

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.