Outbound Operations Leader

职责描述/Job Description：

❏ 出库管理（Outbound Operations Management）

❏ 每日保质保量完成仓内出库作业管理，对2B和2C订单安排适配的作业人员

❏ Ensure daily completion of outbound operations with quality and efficiency, assigning appropriate staff for both B2B and B2C orders.

❏ 跟进客服指令，对特殊订单按需求进行作业

❏ Follow up on customer service instructions and process special orders as required.

❏ 盯盘现场，对异常第一时间进行处理。

❏ Oversee on-site operations and promptly handle any abnormalities.

❏ 紧密联系尾程团队，针对快递和卡派到车情况积极沟通。

❏ Maintain close communication with the last-mile delivery team, actively coordinating express and truckload deliveries.

❏ 出库完成后对库内库位进行动碰盘点，保障库容准确率。

❏ Conduct post-outbound stock checks by verifying warehouse locations to ensure inventory accuracy.

❏ 团队管理（Team Management）

❏ 监控各环节人效，降低加班工时，提升拣选打包效率

❏ Monitor workforce efficiency at each stage, reduce overtime hours, and improve picking and packing efficiency.

❏ 制定合理的工作安排，分配任务，确保团队高效运作。

❏ Develop effective work schedules, assign tasks, and ensure efficient team operations.

❏ 监控团队绩效，并定期进行考核和反馈。

❏ Monitor team performance and conduct regular evaluations and feedback sessions.

❏ 流程优化（Process Optimization）

❏ 评估和改进出库流程，提高作业效率并减少错误率。

❏ Evaluate and improve outbound processes to enhance operational efficiency and reduce error rates.

❏ 安全与合规（Safety & Compliance）

❏ 确保团队严格遵守安全操作规范（SOP），减少工作事故。

❏ Ensure strict adherence to safety operating procedures (SOPs) to minimize workplace incidents.

❏ 确保所有作业符合当地法律法规及公司政策。

❏ Ensure all operations comply with local laws, regulations, and company policies.

职位描述

任职要求/Qualification：

工作经验/Work Experience

1年以上仓库出库管理经验，熟悉物流和仓储运营流程。

 1+ years of experience in warehouse outbound management, with a solid understanding of logistics and warehouse operations.

 具备管理团队经验，能够领导并激励员工提升绩效。

Experience in team management with the ability to lead and motivate employees to enhance performance.

熟练操作WMS（仓库管理系统）。

Proficient in WMS (Warehouse Management System) . 具备较强的数据分析能力，能够基于数据做出合理的优化决策。

Strong analytical skills with the ability to make data-driven optimization decisions.

具备良好的沟通能力，能够跨部门协调出库流程。

Excellent communication skills to coordinate outbound processes across departments.

流利于中文和英语 Fluency in English and Chinese.

 可在美国合法工作报税

Legally authorized to work in the United States