Bilingual Personal Lines Account Manager
- As our Account Manager on the Personal Lines team, you’ll
- Inform, educate, and make recommendations to clients, carrier representatives, and underwriters; Develop new business from existing accounts and assigned leads as appropriate and in accordance with standard practices, policies, and procedures
- Determine acceptability and placement of coverage and collect premium payments when applicable
- Resolve billing issues and service requests while maintaining concern for timeliness and completeness of information
- Monitor status of change requests, review policy documents for accuracy and follows up to delivery of change documents to clients
- Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
- Supporting clients with standard and complex inquiries regarding coverages, products, and services the company offers
- Responsible for documenting and answering client calls, emails and mail transactions
- Collaborates and responds formally to client correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response
- Communicates with clients to obtain additional information to complete transactions
- Bilingual preferred
- Eligible for H1B sponssorship three months