Client Success Intern

Cygnus Education is seeking a motivated intern to join our Client Success team for a full-time summer and part-time fall internship. This is a paid  6 – 9 month opportunity, starting in the summer with full-time hours (approximately 40 hours/week) and transitioning to part-time in the fall (approximately 20 hours/week), ideal for students continuing their studies in the fall semester.

As our intern, you will collaborate closely with a dynamic, cross-functional team that includes account executives, media buyers, creatives, and leadership. You will play a key role in supporting all aspects of client management, helping to ensure contract renewals, drive the effective execution of scope of work, and contribute to strong marketing and enrollment outcomes for our clients.

Client Success Intern Responsibilities:

• Partner with team in producing daily pacing reports within Excel and flagging areas of concern. 
• Trafficking internal coordination of reporting and project requests with Media, Creative and Technology teams
• Partnering with team to manage internal coordination of creative review and client feedback, including setting up and monitoring progress through our proprietary creative management platform

Client Success Intern Profile & Prerequisites:

• Demonstrated pursuit of knowledge in a relevant field (e.g., Advertising, Digital Marketing, etc. as evidenced by Formal (degree program) or informal studies or equivalent experience
• Detail oriented and committed to delivering high-quality work
• Strong writing and communication skills
• Intellectual curiosity and excellent ability to synthesize information
• Desire to work in a dynamic, deadline-driven team environment
• High proficiency in Google Suite and Microsoft Office (excel)
• Technical aptitude and the ability to learn software programs