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GENERAL SUMMARY:

Hamilton Miller & Birthisel LLP is seeking a reliable, professional, and detail-oriented Receptionist to support the daily operations of our Orlando office. This role is essential to maintaining a welcoming and organized environment and will serve as the first point of contact for visitors and clients. The Receptionist will work closely with the Orlando Partners/Staff to ensure that daily functions in the office run efficiently and professionally.

SUPERVISORY RESPONSIBILITIES: N/A

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Answer and route incoming calls; take and relay accurate messages including caller details and case information when necessary.
  • Receive, open, scan, and distribute incoming mail to appropriate legal teams.
  • Accept and sign for deliveries from FedEx, UPS, Amazon, and other couriers.
  • Receive and coordinate processing of settlement checks with legal teams, including preparing for mailing or arranging pickup.
  • Use Stamps.com to generate postage for outgoing documents, records, and settlement checks.
  • Handle incoming CDs containing medical records, upload contents, and distribute files to the relevant team.
  • Monitor and maintain office supply inventory; submit replenishment requests to Human Resources.
  • Assemble hearing, trial, and deposition binders as requested by attorneys or assistants.
  • Provide administrative assistance with tasks such as scanning, processing invoices, and drafting letters.
  • Assist with light IT troubleshooting (e.g., printer or internet connectivity issues).
  • Maintain cleanliness and organization of shared office spaces.
  • Coordinate monthly shred bin pickups.
  • Decorate office for holidays and special occasions as requested.

ESSENTIAL SKILLS, ABILITIES & COMPETENCIES:

  • Strong verbal and written communication skills
  • High level of professionalism and confidentiality
  • Ability to multitask and manage competing priorities
  • Proactive and detail-oriented approach to administrative tasks
  • Basic knowledge of office equipment and systems
  • Team-oriented with a willingness to assist others as needed

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent required
  • iSolved HCM experience preferred
  • Previous administrative or receptionist experience in a professional setting preferred

PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer
  • Occasional lifting of packages, office supplies, and documents

WORK SCHEDULE: 

Monday – Friday, 9:00 AM – 5:30 PM (on-site)

DISCLAIMER STATEMENT: The preceding job description has been designed to indicate the general nature and level of the work performed by the employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications required of employees assigned to this job.