Medical Assistant

Medical Assistant Career Opportunity at Pain West, Omaha’s Premier Multidisciplinary Pain Center

Position Overview: The Medical Assistant at Pain West is responsible for supporting clinical operations by managing pre-visit preparations and post-visit follow-up, assisting during patient evaluations, and ensuring efficient interdisciplinary communication. This role requires meticulous organization, excellent communication skills, and the ability to collaborate effectively within a multidisciplinary pain management team.

This position is a great opportunity to enter the healthcare field and receive first-hand experience and training interacting with patients and healthcare practitioners as a very valuable member of a team approach to care. This role is essential in our practice to maintaining high-quality patient care and streamlined clinical operations at Pain West.
Many of our medical assistants have used this valuable and unique experience to refine their career goals and then go on to further training to become physician assistants, attorneys, physicians, or start their own businesses.

It is not necessary to have medical assistant training or certification to apply for this position although that experience can be helpful. Recent college graduates are encouraged to apply. Most importantly you need to be eager to learn and
have excellent interpersonal skills including empathy and being a good listener and then you’ll do great, we will teach you the rest! Our staff loves teaching and has a great deal of teaching experience as an affiliate of Creighton University School of Medicine.

Key Responsibilities:

• Verify completion of patient intake forms and gather relevant medical records, including imaging reports and recent clinical notes from primary treating physicians. 
• Access and evaluate Nebraska and Iowa Prescription Drug Monitoring Programs (PDMP) reports to review patient medication histories, focusing on controlled substance prescriptions.
• Identify discrepancies in medication use, such as multiple prescribers, early refills, or unusually high medication dosages, documenting findings clearly.  
• Asist in formulating comprehensive patient summary reports utilizing Pain West’s computerized system. 

Patient Appointment Responsibilities: 

Instruct and ensure patients arrive 30 minutes before scheduled appointments with Dr. Balter for pre-evaluation assessments.

Obtain and accurately document vital signs and other clinical data in the electronic medical records system.

Collect urine samples for toxicology testing from patients.
 

Assisting the clinician with office-based procedures.

Manage administrative tasks including verification of patient identification, insurance documentation, securing necessary consent forms, obtaining medical records, handling phone messages.

Communication and Coordination:

Actively participate in team meetings, presenting relevant information and facilitating clinical discussions.

Communicate efficiently with Pain West providers regarding patient status, assessment outcomes, and any urgent or specialized care requirements.

Facilitate prompt escalation of cases requiring immediate clinical attention to Dr. Balter, particularly in scenarios involving cancer pain, acute shingles, complex regional pain syndrome (CRPS), or expedited patient referrals.

Administrative and Clinical Documentation:

Maintain accurate and timely documentation within the electronic medical records system.

Ensure patient confidentiality and compliance with HIPAA regulations.

Qualifications:

College graduates are welcome; it is not necessary to have medical assistant training, but that experience is helpful. Most importantly you need to be eager to learn and then you’ll do great, we will teach you the rest!

 Experience in pain management or related clinical settings is helpful.
 Strong organizational and multitasking skills
 Excellent interpersonal and communication skills, especially conveying empathy and        being a good listener
 Proficient with computers