Integrated Behavioral Health Care Manager

TITLE:                                 Integrated Behavioral Health Care Manager 

EMPLOYEE STATUS:   Full-Time

WAGE:                                $22.00 - $24.00 per hour

Butte Native Wellness Center (BNWC) is an Urban Indian Organization serving Butte, MT, and the surrounding communities. Our mission is to empower our community by providing high-quality healthcare that honors ancestral wisdom, culture, and tradition.

BNWC offers a generous benefits package that includes health, dental, vision, and life insurance with options to add spouse/partner and dependents, a simple IRA with employer matching, and PTO plus ten paid holidays.

POSITION SUMMARY:

The Integrated Behavioral Health Care Manager (IBHCM) is a key member of BNWC’s integrated care team and provides real-time support to patients during medical visits utilizing brief behavioral interventions. The IBHCM is responsible for supporting, managing and coordinating the medical, behavioral, and social services needs of patients assigned to their caseload.

DUTIES AND RESPONSIBILITIES

• Work closely and collaboratively with the care team to support integrated patient care.
• Participate in real-time warm handoffs and provide brief, evidence-informed behavioral health interventions (e.g., problem-solving therapy, behavioral activation, problem-solving treatment, motivational interviewing).
• Perform comprehensive social assessments and develop individualized care plans to address medical, behavioral, and social needs.
• Use validated screening tools (e.g., PHQ-9, GAD-7, AUDIT-C,ACES) to assess and monitor behavioral health concerns.
• Coordinate follow-up care, referrals, and transitions between behavioral health and medical providers.
• Track treatment response and monitor patients(in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
• Facilitate treatment plan changes for patients who are not improving as expected in collaboration with the medical provider and/or the consulting psychiatric provider.
• Identify Social Determinants of Health (SDOH)that impact patient well-being and connect  to internal and community-based resources (e.g., housing, food access, insurance, child care).
• Engage patients through motivational interviewing and patient-centered communication.
• Complete and maintain accurate, timely documentation of patient interactions and care coordination in the electronic medical record (EMR).
• Support overall clinic workflows and participate in quality improvement initiatives as needed.
• Provide culturally competent, trauma-informed care.
• Other duties as assigned.
   

REQUIRED SKILLS/ABILITIES:

• Ability to collaborate and communicate effectively with patients and other member of the care team.
• Ability to effectively engage patients in a therapeutic relationship and maintain positive relationships.
• Strong skills in motivational interviewing and delivering brief behavioral interventions.
• Ability to problem-solve, de-escalate, and manage crisis situations calmly and effectively.
• Flexibility and creativity in care approach with the ability to adapt services to meet patient needs in diverse settings and situations.
• Ability to maintain strict confidentiality and adhere to all HIPAA guidelines and regulations and clinic policies.
• Cultural humility and commitment to providing culturally responsive services.
• Ability to multitask, manage schedules and appointments, and meet deadlines while maintaining flexibility
• Organizational, time management, and critical thinking skills

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Social Work, Psychology, Counseling, Sociology, or a related field preferred, Or
• Associate’s degree in Social Services, Psychology, Counseling, or a related field and at least 3 years of experience as an Integrated Behavioral Health Care Manager.
• Experience with screening for common mental health and/or substance abuse disorders.
• Working knowledge of differential diagnosis of common mental health and/or substance use disorders and related screening tools.
• Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate.
• Experience with EMR preferred.
• Experience in integrated care preferred.
• Valid driver’s license and clean driving record.

PHYSICAL DEMANDS

Essential job duties may require occasional lifting, pushing, and pulling medical or educational supplies and equipment. The ability to occasionally stoop, kneel, crouch, and utilize reaching, handling, fingering, and feeling movements is required. The ability to hear normal conversational discussion and near and far visual clarity, or equivalent adaptation, is required. The employee may risk exposure to potentially dangerous situations, including exposure to communicable diseases.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.

Employees may be asked to stay or report to work when needed to complete tasks to the benefit of the community. This may require working a nontraditional work schedule or working outside normally assigned duties to complete mandatory tasks or community activities.

Butte Native Wellness Center is committed to equal employment opportunities and  we encourage any qualified individual to apply. Under Title 42CFR36.221 preference in employment is given to qualified Native American candidates. BNWC is a designated Recovery Friendly Workplace.